“Personal information” means information that identifies you or could be used to identify you and which is submitted to and/or collected by Ferring websites. Examples of personal information include your name, your postal address, your email address, date of birth, ethnic background and your telephone number.
How does Ferring collect information online?
Ferring collects information in two ways:
- Personal information you submit: Ferring collects personal information that you enter into data fields on Ferring websites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Ferring programs, contact Ferring customer service, or respond to Ferring surveys. To protect your privacy, you should not provide Ferring with any information that is not specifically requested.
- Passive collection of unidentifiable information: Ferring websites may collect information about your visits to Ferring websites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. Cookies are small text files that are transferred to your computer’s hard disk by a website. Web beacons (also referred to as GIF files, pixels or Internet tags) help Ferring recognise a unique cookie on your browser. Your Internet browser automatically transmits to Ferring websites some of this unidentifiable information, such as the URL of the website you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Ferring websites easier by allowing Ferring to provide better service, customise Ferring websites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Ferring websites. Certain features of Ferring websites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information and Ferring will not connect additional identifiable information with information collected through the use of such tracking technologies. With respect to limiting or disabling tracking technology please see below “What choices do I have about how Ferring collects and uses personal information about me?”.
In what circumstances and for what purposes might Ferring collect and use personal information?
Ferring will use the personal information you provide through Ferring websites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a Ferring website, Ferring may use certain identifying technologies to allow that Ferring website to “remember” your personal preferences, such as sections of that Ferring website that you visit frequently and, if you choose, your user ID. We will only use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Ferring’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions if you provided us with your prior opt-in for such purposes.
Does Ferring consolidate personal information?
Ferring may consolidate the personal information of customers who use Ferring websites. In addition, we may consolidate information in a non-identifiable form (aggregate/anonymous data) to help us better design Ferring websites and Ferring products, to enhance our research activities, and to facilitate other business functions.
What choices do I have about how Ferring collects and uses personal information about me?
You may always limit the amount and type of personal information that Ferring receives about you by choosing not to enter any personal information into forms or data fields on Ferring websites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Ferring websites may ask whether you wish to opt into our contact lists for offers, promotions and additional services that may be of interest to you. You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Ferring websites to use tracking technologies, such as cookies, to ”remember“ your personal information, such as user IDs or mailing addresses, on return visits. However, Ferring websites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Ferring employees, by certain companies with which Ferring may conduct joint programs, and by third parties with whom Ferring contracts to carry out business activities for Ferring. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Ferring’s practice to seek your consent where required by applicable law if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Ferring’s practice is to require its contractors to keep your personal information confidential and to use your personal information only to perform functions for Ferring.
Does Ferring share personal information with third parties?
Except as otherwise stated in this Section, Ferring will not transfer your personal information to third parties unless you have been provided with an opportunity to opt into this disclosure. Ferring may disclose your personal information without your opt-in to third party service providers which assist us with our business activities. It is Ferring’s practice to require such third party service providers to keep your personal information confidential and to use your personal information only to perform functions for Ferring and in accordance with Ferring’s instructions. Ferring further reserves the right to disclose your personal information to respond to authorised information requests from government authorities or when otherwise required by law. In the event Ferring sells one of its product lines or divisions, Ferring will only transfer your personal information to the buyer subject to your consent where required by applicable law so that the buyer can continue to provide you with information and services.
How does Ferring secure personal information?
How does Ferring protect the privacy of children?
Ferring does not knowingly collect or use any personal information from children (we define “children” as minors younger than 18) on Ferring websites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct personal information or delete it from current customer records?
With your support Ferring will keep personal information accurate and up-to-date. You may request to remove, amend or correct your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.
How long will Ferring store personal information?
In general, Ferring will only store your personal information for as long as it is needed to fulfil the purposes for which it was collected, subject to applicable data retention periods imposed upon Ferring by applicable law.
How can I contact Ferring?
If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Ferring business or a particular Ferring program, please contact us by clicking on the “Contact” link on the www.fertilityforferring.co.uk website you are visiting or by e-mailing us at firstname.lastname@example.org. Alternatively, you may send a letter to the following address:
Ferring Pharmaceuticals Ltd, Drayton Hall, Church Road, West Drayton, UB7 7PS
In all communications to Ferring, please include the e-mail address used for registration (if applicable), the Ferring website address on which you provided any personal information about which you have questions or concerns, and a detailed explanation of your request. If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment/Correction Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
You acknowledge and agree that:
- Although we strive to provide on the Ferring websites the latest developments relating to our products and services, and other information about Ferring, we do not warrant the accuracy, effectiveness and suitability of any information contained in the Ferring websites. Each person assumes full responsibility and all risks arising from use of the Ferring websites. The information is presented “AS IS” and may include technical inaccuracies or typographical errors. Ferring reserves the right to make additions, deletions, or modifications to the information contained on the Ferring websites at any time without any prior notification.
- FERRING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WITH RESPECT TO THE INFORMATION OR CONTENT POSTED ON THE FERRING WEBSITES. FERRING HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, CREATED BY LAW, CONTRACT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. IN NO EVENT SHALL FERRING BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL (INCLUDING LOSS OF PROFIT) CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE EXISTENCE OR USE OF THE FERRING WEBSITES, AND/OR THE INFORMATION OR CONTENT POSTED ON THE FERRING WEBSITES, REGARDLESS OF WHETHER FERRING HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.
- Ferring is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites. Except as otherwise provided on the Ferring websites, Ferring will not edit, censor or otherwise control any content provided by third parties on any bulletin board, chat room or other similar forums posted on the Ferring websites. Such information should, therefore, be considered as suspect and is not endorsed by Ferring.
- The Ferring websites may contain forward-looking statements that reflect Ferring’s current expectation regarding future events and business development. The forward-looking statements involve risks and uncertainties. Actual developments or results could differ materially from those projected and depend on a number of factors including, but not limited to, the success of current research programs, results of pending or future clinical trials, ongoing commercialization of its products, regulatory approvals of pharmaceuticals, validity and enforcement of its patents, the stability of its commercial relationships, and the general economic conditions. Ferring intends to update the Ferring websites on a regular basis but assumes no obligation to update any of the content.
You understand, acknowledge, and agree to the following:
- By using the Ferring websites, you agree not to disrupt or intercept our electronic information posted on the Ferring websites or on any of our servers. You also agree not to attempt to circumvent any security features of the Ferring websites, and to abide by all applicable, local, state, federal and international laws, rules and regulations.
The information, documents, and related graphics published in the Ferring websites (the “Information”) are the sole property of Ferring, except for information provided by third-party providers under contract to Ferring. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Ferring website are used separate from accompanying text. Ferring is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Ferring.
No use of any Ferring trademark, trade names and products in the Ferring websites may be made without the prior written authorisation of Ferring, except to identify the product or services of the company.
PRIVACY AND SECURITY
You recognise and agree that when submitting your personally identifiable information to the Ferring websites, while Ferring has safeguards in place to prevent unauthorised access or interception, there is no absolute guarantee of security.
IN THE UNLIKELY EVENT OF AN INTERCEPTION OR UNAUTHORISED ACCESS DESPITE OUR EFFORTS, FERRING SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTIONS OR UNAUTHORISED ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER, EVEN IF FERRING HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FERRING DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIED, THAT THE INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORISED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER OWN PASSWORD.
LIMITATION OF LIABILITY
Ferring does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, the Ferring websites. Reliance on these materials, information and opinions is solely at your own risk. Ferring disclaims any liability for injury or damages resulting from the use of the Ferring websites, or the content contained thereon.
THE FERRING WEBSITES, THE SITE CONTENT, AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THE FERRING WEBSITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. IN NO EVENT SHALL FERRING OR ITS VENDORS, OR THEIR RESPECTIVE DIRECTORS, EMPLOYEES OR AGENTS (HEREINAFTER “FERRING PARTIES”) BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE FERRING WEBSITES, THE SITE CONTENT, ANY SERVICES PROVIDED ON OR THROUGH THE FERRING WEBSITES OR ANY LINKED SITE, INCLUDING ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE FERRING WEBSITES OR THE SITE CONTENT, WHETHER OR NOT THERE IS NEGLIGENCE BY FERRING AND WHETHER OR NOT FERRING HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
PLEASE BE AWARE THAT ADDITIONAL LEGAL NOTICES, DISCLAIMERS, AND OTHER TERMS AND CONDITIONS MAY APPLY TO THE FERRING WEBSITES.
Ferring Pharmacueticals Ltd and cookies
What does a cookie do?
- Enabling us to identify your device, or that you have confirmed that you are a healthcare professional when you logged in
- Letting you navigate between pages efficiently
- Storing your preferences
- Generally improving your experience of www.fertilitybyferring.co.uk by making the interaction between you and the website faster and easier
What is a cookie?
A cookie is a simple text file generated by a website’s server that is stored on your computer or mobile device. Only that website’s server will be able to retrieve or read the contents of that cookie.
Each cookie is unique to your web browser. It contains some anonymous information such as a unique identifier and the site name and some digits and numbers.
Any cookies that may be set by www.fertilitybyferring.co.uk (‘first party cookies’) will not be able to be used by any other websites that may be linked with this one. We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).
What to do if you don’t want cookies to be set?
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing.
www.fertilitybyferring.co.uk can work without cookies, but you will lose some features and functionality if you choose to disable cookies. For example, you won’t be able to personalise the website to your interests.
Although cookies are generally quite harmless you may not want to use them. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of the website.
How can I control cookies?
Web browser cookies:
If you don’t want to receive cookies, you can modify your browser to:
- Notify you when cookies are sent to it
- Delete cookies that have already been set
If want to do any of these, then you can do this through your browser settings on your device. The Help function within your browser should tell you how. Alternatively, you could visitwww.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Adobe Flash Player Cookies:
The Adobe Flash Player is also capable of storing information on your device. You cannot control these Flash cookies through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash cookies, then you must do this on the Adobe website.
RG/519/2016/UK Date of preparation: April 2016 (2/2)